TWINSIS, LLC | Privacy Policy

TWINSIS, LLC ("TWINSIS," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information from visitors to this public website.

Scope of this Policy

This policy applies to information collected through this public website. It does not describe privacy practices for the CIMS platform, customer environments, or services provided under a separate customer agreement.

Information We Collect

Our website does not use a contact form, account registration, newsletter signup, analytics service, or advertising tracking pixels. If you contact us by email or phone using links on the website, we may receive the information you choose to provide, such as your name, email address, phone number, organization, and message.

Like most websites, our hosting providers may automatically process basic technical information, such as IP address, browser type, device details, pages requested, referring page, and date and time of access, to operate, secure, and maintain the website.

How We Use Information

We use information collected from website visitors to:

Respond to questions, demo requests, or other messages you send us.
Operate, maintain, troubleshoot, and secure the website.
Understand and improve our public website and communications.
Comply with applicable legal, security, or business obligations.

No PHI Collected Through This Website

TWINSIS does not ask website visitors to submit protected health information (PHI), medical records, client records, or other sensitive service recipient information through this public website. Please do not include PHI or sensitive personal information in emails or messages sent through public website links.

Cookies and Tracking

We do not use advertising cookies, tracking pixels, or website analytics cookies on this public website. Your browser may make requests to service providers that help deliver website resources, such as fonts or hosting infrastructure.

How We Share Information

We do not sell personal information. We may share information with service providers that help us operate the website, host website content, deliver email, support business communications, or protect our systems. We may also disclose information if required by law, legal process, or to protect the rights, safety, or security of TWINSIS, our customers, or others.

Data Retention

We retain website visitor information only as long as needed for the business, communication, security, legal, or customer relationship purposes described in this policy, unless a longer retention period is required or permitted by law.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information associated with this website. No website, email, or internet transmission can be guaranteed to be fully secure.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information you have provided to us through this website. We may need to verify your request and may retain information where permitted or required for legal, security, or business reasons.

Children's Privacy

This website is intended for business visitors and is not directed to children. We do not knowingly collect personal information from children through this public website.

Changes to this Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date above.

Contact Us

If you have questions about this Privacy Policy or our website privacy practices, please contact us at info@twinsis-llc.com.